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SFI Customer Service Satisfaction Form
Employee Information
Name
Department
Client Assignment
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What department?
HR-Benefits
SSS / Pag-Ibig
Loans Records
Maternity Notification and Reinbursement
Sickness Notification and Reinbursement
Retirement Application
Consolidation Records
HR-Payroll Admin
Payroll and Admin Services
Certification (Company and Mandatory Requirements)
Clearance Process
Multiple selections *
HR-Recruitment
Recruitment Services
Interview Process
Exam Administration
Deployment Process
Multiple selections *
OPERATIONS
MIS-IT Services
Technical Support
Logistics Services
Purchasing
Warehousing
Delivery
Multiple selections *
FINANCE
Finance Services
Check Releasing
Check Replacement
Final Claims
Retirement Claims
2316 Certification
Multiple selections *
ACCOUNTING / TREASURY
Accounting / Treasury Services
Official Receipt
Multiple selections *
BILLING & COLLECTION
Billing & Collection Services
Suppliers
Original Issuance of OR
Billing/Invoice Statement Concerns
Multiple selections *
OTHERS
SERVICES
What services can we offer you?
Write here
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SPEED and QUALITY of SERVICE
SATISFACTORY METER
Extremely Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Extremely Satisfied
Satisfied
Dissatisfied
Extremely Dissatisfied
Please write your comments and/or commendation
Any suggestion or improvement you can share
Write here
Department
Name of personnel /Department
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Summary
1
Employee Information
Name:
Department:
Position:
2
SPEED and QUALITY of SERVICE
3
Employee Commendation Information
Commendation/Suggestion:
Department:
Name of Personnel /Department:
4
What Department?
SERVICES
This is to certify that all the answers are true and correct.
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